Get in Touch With Us
Got a question about a casino on our list, spotted something that needs updating, or just want to tell us what you think of the site? This is the page for that. Below is how to reach us, what kinds of messages we can actually help with, and what happens once you send one.
How to Get in Touch
Email is the best way to reach the Non Gamstop Casinos team. Send your message to [email protected] and a real member of the editorial team will read it — we do not rely on automated replies. Include a short summary of what your message is about so we can route it to the right person straight away.
We aim to reply within a couple of working days. If your enquiry is more involved, or arrives during a busy period, it may take a little longer, but every message gets a response.
What We Can Help With
We cover casinos not on Gamstop, betting sites not on Gamstop, bonuses, payment methods and how the sites we list compare against each other. Reasonable things to write in about include:
- Questions about a specific site — if you want more detail on a brand featured on our best non GamStop casinos page, such as Betmica, Kikibet or Betninja, ask and we will point you to what we know.
- Corrections — bonus terms, wagering conditions and licensing details change. If something looks out of date, tell us and we will check it against the current fact-check date.
- Feedback on how we rate and rank — if you disagree with an editorial rating or want to know why one site sits above another, we are happy to explain our approach.
- Content suggestions — ideas for topics you would like us to cover, whether that is a payment method, a type of game, or a comparison you have not found elsewhere.
- Partnership or editorial enquiries — if you represent a brand and want to discuss inclusion or a working relationship, introduce yourself and outline what you have in mind.
What We Cannot Do
We are a comparison and information site, not a casino operator. That means we cannot process deposits or withdrawals, access your account on any brand we cover, or resolve a dispute with a specific site on your behalf. For account issues, payment problems or bonus disputes, the casino's own support team is best placed to help — most of the sites we cover offer live chat or email support directly on their platform.
If you are concerned about your own gambling, or that of someone close to you, please mention this clearly in your message. We can point you towards general information, though for direct support you should contact a dedicated gambling support organisation in your area.
A Note on Accuracy
Every review, rating and offer detail on pfander.uk is checked as of 2026, but bonus terms and site availability can change quickly in this market. If you have played at a site we cover and found something differs from what we have published, we want to know. Reader feedback is one of the ways we keep our comparisons current and useful.
Thank you for taking the time to reach out. We read every message and appreciate readers who help us keep things accurate.